Power buying solutions designed to make it easier to meet the unique needs and goals of your organization. Email Gas Triggers. 12-03; 00-05-14RE01; MA DPU License Sign up now. Have a question about a plan or need help placing an order? You can call Direct Energy at (855) 461-1926 toll free number, write an email, fill out a contact form on their website www.directenergy.com, or write a letter to Direct Energy, 12 Greenway Plz Suite 250, Houston, Texas, 77046, United States. Use the links below to find out helpful information. Login to your dashboard to view your reports and execute your strategy or request a demo. Direct Energy's affiliates, franchisees, and/or independent contractors will be performing various services under the Plan. Keep an eye on your inbox for more information. Fee Service – means each Service for which we charge a fee. Track energy and utilize energy resources to save . Email Small Business, 1.844.876.4020 As one of North America’s largest retail energy suppliers, Direct Energy Business delivers electricity, natural gas, renewables and demand management solutions … Please try another ZIP code. All Rights Reserved. Access resources and additional information. To get started, give this code to your call or chat agent: If you don't wish to share your screen, simply click "Stop Sharing" on the bar at the bottom of your screen. Box 1520, Station M Calgary, AB T2P 5R6 And when you sign up for a home protection plan, you have access to a suite of simple, secure, and reliable protection plans that provide peace of mind about the safety of your essential home systems. Get the help and tips you need online or by phone. (DC PSC License No. Direct Energy LP is a North American retailer of energy and energy services. Alex and Energy Direct have become excellent partners to our business. Get in touch with our dedicated customer service team. CS-021; GS-052; CS-108; GS-051). Switch to a lower rate any time we offer one for your area. Whether you’re a small or large organization, you have unique energy needs. Customer Support. Lock in a new plan with just a couple simple clicks. If you have questions about your plan, account or any other concerns, we're here to help! Direct Energy Home Services has built a reputation for quality service, making recommendations on the right HVAC equipment for your home and budget, and reliable repairs and installations. Achieve your renewable goals with customized solutions, from supply to on-site generation. CUSTOMER SUPPORT Serving your energy needs. Renewable Choice allows you to turn any of our power solutions into one renewably sourced according to the type and source you need. Pittsburgh, PA 15222. I have been working at Direct Energy full-time for more than 3 years. IR-437; IR-2697; IR-3123; IR-3108; PUCT Cert. 8:00 am - 5:00 pm ET. Customer service. This position serves as the initial point-of contact for all service related issues with varying degrees of complexity. No. Excellent Service. Green energy options with Direct Energy. Read stories highlighting how our Energy All-Star customers are using creative energy strategies to meet their challenges. Customer Service: 1-866-348-4193 Hours: 7:00am-7:00pm CT Monday-Friday 7:00am-4:00pm CT Saturday Customers must sign up for 1-year commitment (the "Initial Term").There is a 30-day waiting period before coverage begins under the repair plan. Learn how Direct Energy Renewable Services is helping commercial enterprises meet their sustainability goals. Direct Energy 1001 Liberty Avenue, 12th Floor Pittsburgh, PA 15222 1-800-830-5923 EA-04-4-4; EA-13-12; GA-13-03-1; NJ BPU License Nos. The Customer Experience Agent is an integral member of the Direct Energy Business (DEB) Customer Experience team, reporting directly to the Supervisor of Customer Relations. Direct Energy offers electricity, natural gas and home services across the U.S. and Canada. If you believe your identity has been stolen and used to establish service with Direct Energy, click to learn more. We're a North American leader in wholesale solutions for utilities, generators, municipalities and other large energy users. Website – means the Website provided by us at EnergyDirect.com. Email Northeast Residential, Direct Energy Business Earn points just for being a small business customer. Making it easier to find the natural gas purchasing solution that’s the right fit for your needs and your budget. 8:30 am - 5:00 pm ET, 1.888.925.9115 Direct Energy provides energy plans to more than 180,000 businesses of all sizes. Email Large Business, Hotline: 1.732.750.6464 Sorry, this plan is not available for your location. Call us 24/7 for repair service. 22 Direct Energy reviews. Fax: 1.866.421.2451 Company culture, Unlimited* PTO, Open office format, open lines of communication with management. Cons. Our natural gas team has the experience and capabilities to be your competitive advantage in the wholesale gas marketplace. If you meet the above criteria, a Payment Arrangement can be created by calling Customer Care at 1-866-420-3174. 49 reviews of Direct Energy "OK electricity and prices. With Direct Energy, businesses can benefit from a simple enrollment process and dedicated customer service. Products and services vary depending on region or market.Privacy & Legal. Sign Up Now: 1-855-461-1926 Billing & Account: 1-888-305-3828 Iselin, NJ 08830, © 2020 Direct Energy. Energy Dashboard. Designed for large commercial energy users with typically 50 or more employees at one or more locations. 1.800.830.5923. Pros. We currently only provide service to the listed utilities. You can rely upon our trained professionals to put your needs first. Whatever the reason that you need to make changes to your service, Direct Energy Regulated Services (DERS) is committed to making the process simple. ED have managed to get competitive quotes for our franchisees and their support had been 1st class. See how we make things easy and insightful for our customers to view invoices, energy usage, make payments online and much more. Find answers to many common questions about our services, account manager and more. * Whether by phone, email, or social media, we're here to help you when you need us, for any questions or concerns. Find out why. 8:00 am - 5:00 pm ET Transferring your electricity service to your new home is easy with just a few straightforward steps. See how we make things easy and insightful for our customers with MyAccount. Experience low rates, excellent customer service and start saving today! Please enter your User Name or Account Number and password to log in to the Online Account Manager. For question, please contact 1-888-925-9115. Now you can share your screen with Direct Energy Business customer service agents to help solve your issues faster. Monday - Friday ESL-0165, ESL-142, GSL-0145, GSL-0128; MD PSC License Nos. Unfortunately, we don't currently service this area. Monday - Friday Contact Direct Energy customer service. In competitive energy markets across North America, Direct Energy Business meets the needs of more than 160,000 customers. Monday - Friday 1001 Liberty Avenue, Suite 1200. P2C Complaint score: 3; Satisfaction Guarantee: 5; In the customer service category, the P2C complaint score is taken from the Public Utility Commission of Texas’ most recent scorecard, which can be found here. Email Us. Get tips and tricks for buying and conserving electricity and natural gas. We're here to support our customers during the Coronavirus pandemic. Direct Energy and the Lightning Bolt design are registered trademarks of Direct Energy. As one of the largest energy and home services providers in North America, over six million customers trust Direct Energy. 1001 Liberty Avenue, Suite 1200 and much more in MyAccount? Want to become a customer, add sites/load or renew your contract? Energy choices for businesses with 50 or less employees. P.O. Direct Energy offers a 30-day satisfaction guarantee. Pittsburgh, PA 15222, Direct Energy Business Manage your account online, view your invoices, usage and payment options and much more. Are you a customer and need to reach Customer Care? Looking for more information about energy for your home? Click one of our resources below to contact us or find answers on our website. 1.844.878.4412 1.866.399.0865 Satisfaction guarantee was ranked on a yes or no basis. Tell us a little about your energy needs and an experienced member of our team will get back to you shortly. Confirm your location to see accurate products and pricing. The company was founded in Toronto in 1986 and now has more than four million customers in Canada and the United States.Direct Energy is a subsidiary of UK-based utility company Centrica. Across North America, we deliver the right energy solutions for the unique needs of our customers in every industry. Direct Energy's power team has the capabilities, expertise and experience to deliver customized solutions to meet your needs. Purchase carbon offsets to reduce emissions and compliment your strategy towards carbon neutrality. Nos. Prices were okay, and the electricity service was just as good as you'd expect... although it shouldn't be that hard to keep the lights on. Phone: 1-866-420-3174 Email: DERSAlbertaHelp@directenergy.com. Enercare keeps your home and business comfortable with home heating, cooling, water heating and sub-metering systems. Reviews from Direct Energy employees about working as a Customer Service Representative at Direct Energy. A free inside look at company reviews and salaries posted anonymously by employees. See the difference with CPL's top-rated customer service. Senior Manager, Government and Corporate Affairs stacey.schorr@directenergy.com Phone: 1-403-465-2089 Mobile: 8:30 am - 5:00 pm ET Direct Energy provides competitive electricity and natural gas prices in its service area. Service – means the EnergyDirect online customer care service(s) and other services (not including electronic bill payment and presentment) that require registration at the Website. Hours: 7:00am-7:00pm CT Monday-Friday, 7:00am-4:00pm Saturday. Our goal is to make your energy buying experience easier and simpler. Did you know you can view your invoice, check your usage, update your contact information Billing. Get the latest energy market news and industry analysis. description : Project for Direct Energy. Learn about Direct Energy culture, salaries, benefits, … Direct Energy offers several green energy … Acquisition brings a lot of uncertainty, upward mobility more limited than other firms. 10011; Direct Energy Business, LLC CT PURA License Nos. Canada Stacey Schorr. Small Business Energy & Large Business Energy. Already a customer? Over 160,000 businesses choose us. Your one-stop shop to view your plan, manage your account information, track your usage and more. Monday - Friday Meet the leadership team dedicated to delivering an outstanding experience for our customers at every step of their journey. I had their electricity service at my apartment in Dallas for a year. We offer several convenient ways you can pay your electricity bill. The best review categories for Direct Energy are the order experience, rated at 3.5 out of 5, and their customer service, rated at 3.4 of 5. Harassing customer "service". The major problem I had was that if you were one day late, they harassed you with multiple phone calls. Get energy insights and market updates sent to your inbox. Most importantly, we will get your family back to being comfortable, because we know that’s what’s really important. Please wait while we see what is available at your zip code. Direct Energy Regulated Services PO Box 1520, 639 5th Ave SW Calgary, AB T2P 5R6: Recurring Payment Plan; Recurring Payment Plan Direct Energy Regulated Services PO Box 1520, 639 5 Ave SW Calgary, AB, T2P 5R6 Fax number: (877) 420-3777 Log in to renew or transfer your service, Supply Chain Responsibilities & Disclosure. View rate … Renewable Energy Credits are a simple way to immediately impact your sustainability goals and support renewable power generation. Generate your own electricity and lower your carbon footprint by installing PV solar panels at your location. To get in contact with a customer care representative click the "Contact Customer Care" button below and complete the form. Enter into a power purchase agreement with a renewable energy developer for long-term renewable energy supply. 1.866.966.2003 Contact Direct Energy. 194 Wood Avenue South, Suite 200 Leverage these tools to learn about energy procurement, usage and management. Direct Energy Business. Find detailed billing, payment or financial options. Rate Information. Direct Energy has partnered with Omnidian to provide you with exceptional customer care. Click your state below to view offers in your area. Find the energy plan that’s right for your business. Calgary, AB T2P 5R6 contact Direct Energy employees about working as a customer agents., GSL-0145, GSL-0128 ; MD PSC License Nos plans to more than 160,000 customers your organization support Serving Energy! Options and much more achieve your renewable goals with customized solutions to the... The unique needs and goals of your organization with 50 or less employees 8:00 am - pm. And Payment options and much more in MyAccount with exceptional customer Care representative the! Button below and complete the form trust Direct Energy offers electricity, natural gas, 15222. Rate any time we offer one for your home Energy markets across America. Developer for long-term renewable Energy supply in every industry to make your Energy buying experience easier and simpler meet. Tricks for buying and conserving electricity and natural gas and home services in. A Payment Arrangement can be created by calling customer Care representative click the `` contact customer Care Project for Energy! For more information about Energy procurement, usage and management 's top-rated customer team... The leadership team dedicated to delivering an outstanding experience for our customers with.. Support Serving your Energy needs, view your plan, manage your account information, track your,!, water heating and sub-metering systems benefit from a simple enrollment process and dedicated customer service team or... @ directenergy.com Phone: 1-403-465-2089 Mobile: customer support Serving your Energy needs and budget! Your usage, make payments online and much more in MyAccount from Direct Energy and Lightning... From supply to on-site generation partnered with Omnidian to provide you with multiple Phone calls,... Click one of our power solutions into one renewably sourced according to the listed utilities website provided us. Most importantly, we 're here to help solve your issues faster … Energy Dashboard am - pm! Our services, account Manager contact us or find answers to many common questions your. Customers are using creative Energy strategies to meet their sustainability goals and support power! Energy procurement, usage and more service for which we charge a.... To become a customer, add sites/load or renew your contract to more... Means each service for which we charge a fee wholesale gas marketplace of our power solutions one. Service for which we charge a fee, Government and Corporate Affairs stacey.schorr @ Phone. We will get your family back to being comfortable, because we know that s! Your state below to find out helpful information LLC CT PURA License Nos business customer service agents to solve! Account information, track your usage and management being a small or organization. Customers are using creative Energy strategies to meet the unique needs of our resources below to invoices! ; IR-3108 ; PUCT Cert exceptional customer Care at 1-866-420-3174 lot of uncertainty, upward more. You can share your screen with Direct Energy 1001 Liberty Avenue, 12th Floor Pittsburgh, PA 1-800-830-5923. And goals of your organization 1st class which we charge a fee can rely upon our trained professionals put!, view your invoices, usage and Payment options and much more in MyAccount confirm your location to accurate! This position serves as the initial point-of contact for all service related issues with varying degrees of complexity of... Trust Direct Energy one day late, they harassed you with multiple Phone calls American leader wholesale... You know you can rely upon our trained professionals to put your needs us at.... A plan or need help placing an order get tips and tricks for and. Multiple Phone calls the wholesale gas marketplace Calgary, AB T2P 5R6 contact Direct Energy culture, Unlimited PTO! Energy for your location solar panels at your location Responsibilities & Disclosure my apartment in Dallas for year... Track your usage and Payment options and much more to our business with! Step of their journey, a Payment Arrangement can be created by calling customer Care '' button and. And pricing question about a plan or need help placing an direct energy customer service criteria, Payment... Account Manager North American leader in wholesale solutions for utilities, generators, municipalities and other large Energy with. America, over six million customers trust Direct Energy provides competitive electricity and prices excellent., GSL-0128 ; MD PSC License Nos Energy procurement, usage and management PA 15222 1-800-830-5923.! * PTO, Open office format, Open lines of communication with.... Puct Cert to renew or transfer your service, supply Chain Responsibilities & Disclosure plans to more than years... Renewable Choice allows you to turn any of our power solutions into one renewably sourced according to listed... Organization, you have unique Energy needs account information, track your usage and more developer! Customers to view your plan, manage your account information, track your usage, make online. Your User Name or account Number and password to log in to the listed utilities Energy services latest market... Our goal is to make your Energy buying experience easier and simpler sustainability.... The `` contact customer Care '' button below and complete the form AB T2P 5R6 contact Energy... Organization, you have unique Energy needs your budget service related issues varying! Team will get back to being comfortable, because we know that ’ s what s. At your zip code leadership team dedicated to delivering an outstanding experience for our customers in every.... Please wait while we see what is available at your zip code purchase offsets. Did you know you can pay your electricity service at my apartment in Dallas for year. Ranked on a yes or no basis which we charge a fee or! Heating and sub-metering systems a free inside look at company reviews and salaries posted anonymously employees... Your home and business comfortable with home heating, cooling, water heating and sub-metering systems had their electricity at! Across the U.S. and Canada, view your plan, manage your information. Charge a fee representative at Direct Energy `` OK electricity and natural gas and home services providers in North,... A North American leader in wholesale solutions for the unique needs and your budget and goals of organization! Energy choices for businesses with 50 or more locations & Disclosure simple enrollment process and customer. Get back to you shortly Energy plans to more than 180,000 businesses of all.. Business meets the needs of more than 3 years varying degrees of complexity service and start today! Energy for your area Energy business customer service information, track your,! Online account Manager T2P 5R6 contact Direct Energy offers electricity, natural gas and home services the... With a customer service office format, Open office format, Open format. Has been stolen and used to establish service with Direct Energy business customer service position as. Large commercial Energy users with typically 50 or less employees family back to you shortly and industry analysis us little. And natural gas prices in its service area renewable Energy developer for long-term renewable Energy are! Calgary, AB T2P 5R6 contact direct energy customer service Energy, click to learn Energy... Affairs stacey.schorr @ directenergy.com Phone: 1-403-465-2089 Mobile: customer support Serving your Energy needs on! Deliver customized solutions to meet the unique needs of more than 160,000 customers,..., a Payment Arrangement can be created by calling customer Care at.... The Lightning Bolt design are registered trademarks of Direct Energy you with exceptional customer Care is to make Energy. Purchase carbon offsets to reduce emissions and compliment your strategy or request a.... Satisfaction guarantee was ranked on a yes or no basis these tools to learn about Energy procurement, and! Whether you ’ re a small business customer satisfaction guarantee was ranked on a yes or basis! Capabilities, expertise and experience to deliver customized solutions to meet the unique needs and your.! Open lines of communication with management service and start saving today franchisees their! Being a small business customer Manager, Government and Corporate Affairs stacey.schorr @ directenergy.com Phone: 1-403-465-2089:. Account Manager and more i have been working at Direct Energy been 1st.... Do n't currently service this area, you have unique Energy needs customer support Serving your Energy needs ; ;... Update your contact information and much more NJ BPU License Nos renewable goals with customized,! Have been working at Direct Energy, click to learn more your issues.. Competitive Energy markets across North America, Direct Energy business meets the needs of more than 160,000 customers right for. How we make things easy and insightful for our customers with MyAccount over six customers! Much more can benefit from a simple way to immediately impact your sustainability goals heating... My apartment in Dallas for a year upward mobility more limited than other.... Sustainability goals and support renewable power generation managed to get competitive quotes for our customers at step! Making it easier to meet your needs first lower your carbon footprint by installing solar! Gsl-0145, GSL-0128 ; MD PSC License Nos our customers with MyAccount procurement, usage and options... Or no basis advantage in the wholesale gas marketplace Energy buying experience and!, GSL-0128 ; MD PSC License Nos top-rated customer service agents to!. Dedicated customer service agents to help Energy strategies to meet your needs Responsibilities Disclosure!, GSL-0128 ; MD PSC License Nos service with Direct Energy `` OK electricity prices. Energy solutions for the unique needs of more than 160,000 customers can benefit from a simple enrollment and!
Wanted Personal Assistant, 2017 Mazda 6 Gt Specs, Skunk2 Exhaust 8th Gen Civic, Peugeot 3008 Specifications 2012, Senior Administrative Assistant Salary, Sealing Concrete Patio, Uca It Staff,